Please contact me about any significant problems with your order. I prefer to offer my buyers a 5-star buying experience and value your positive response. I'll get back to you as soon as I can.Condition: Used, Working , Factory reset. We can't transfer any licenses (not owner)!!! With rackmount ears and rails.If a power adapter is required for this item, it is Not IncludedIf a power cord is required for this item, it is Not IncludedShows signs of normal use w/ some scuffs / scratches / blemishes / sticker residueNo other accessories / hardware / software. Power cords are not included unless permanently attached to deviceSKU: 1-A6-020848Fedex Ground is the only option we have for shipping.