VIKING DVA-1003B DIGITAL VOICE ANNOUNCER Our return policy: http://www.thetwistergroup.com/store/include/terms_pop.php?m=rtn Terms and Conditions: http://www.thetwistergroup.com/store/include/terms_pop.php?m=terms SHIPS SAME OR NEXT DAY. 48 STATES ONLY. We can only ship to confirmed PayPal or billing Credit Card addresses. Sales tax charged for shipments to IL.