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Please do not leave us negative, or neutral, response before giving us the chance to resolve your issue(s) directly; this, again, will only slow the resolution process. Here at AERC we support are customers and will do anything to make sure our customers are happy with their purchase please communicate any issues before leaving negative response.LiabilityYou are liable for all details within the parameters of this listing. We will not entertain complaints that are addressed in the listing below, so please read every detail carefully. The below details are the true and accurate details for this listing sold by AERC Recycling Solutions, and take precedence over any of the above information. If you have any questions please ask, we are more than happy to assist.Detailed DescriptionThis unit is in good condition with minor scratches, dents, and scuffs on casing.Item Specs
used -APC AP9631 UPS network management card 2 - tested working - location 5-A
item is used- item is tested working- item may have cosmetic damage such as scratches sticker residue (refer to pictures)-PLEASE LOOK AT PICTURES– ANY QUESTIONS PLEASE ASKAERC Payment PolicyWe accept PayPal payments only! You may use a credit card, but only thru PayPal.If you do not have a PayPal account, PayPal does offer the option of checking out as a guest.Payment is required within 4 days of the end of sale, or immediately with the use of 'Buy Now'.Any sale winners that have not been paid for within 4 days will be reported to as an 'Unpaid Buyer'.Sales Tax InformationSales tax is applied to items sold in CA, FL, PA & VA. If you have a business certificate, please contact via messaging us so we can adjust your invoice and/or refund you the tax difference; please be sure to reference the Item ID number in your message.Shipping InformationWe process shipments within 1 business day after receiving cleared funds, Monday thru Friday, shipment cutoff time is 1:00pm EST for our east coast facilities and 1:00pm PST for our west coast facilities on those days.We do not process orders on weekends, or major holidays.We WILL SHIP GLOBALLY BUT ONLY THROUGH GLOBAL SHIPPING TO Accepted DESTINATIONS Our shipping is provided thru the use of FedEx shipping AND POSTAL USPS only.Items purchased thru will only be shipped to /PayPal confirmed addresses within the Continental United States AND GLOBALLY.You are responsible for confirming your address information is up to date and correct with /PayPal at the time of purchase.Our packages are NOT set for Delivery Confirmation Signature Required.EXTRA OPTIONS for Shipping BEFORE PAYING:If you want signature requirement for your package, please let us know prior to paying. We will add a $5.00 charge on the invoice in the shipping section and send you the new invoice, this charge covers the cost that FedEx charges for this service. We cannot add this after you've already paid.If you want your item packed a certain way, please let us know in the Sales Record Comments.Tracking information will be added to the order upon the item being shipped from our facility.If your item(s) arrive damaged please hold the item, packaging, and contact us immediately thru messaging. All shipping claims must be approved by the carrier before a refund can be issued.Local pickup is not available due to how /PayPal handles proof of delivery for items sold.Return InformationWe work hard to make you, the customer, happy and satisfied with your purchase. All of our items sold thru carry a 30 day warranty which starts on the delivery date reported by the shipping carrier.In the unlikely event that you are not completely satisfied with your purchase we kindly ask that you contact us directly (via messaging) and allow our customer service team the opportunity to resolve the issue(s).Please contact us thru via messaging BEFORE opening a case against us which will only delay the return/refund process. Please note that if you send us a message thru messaging on a day that is not a business day (Saturday/Sunday/major holidays) you will not get a response until the next business day.You, the buyer, can return the item to us, for any reason within the 30 day window.Please do not leave us negative, or neutral, response before giving us the chance to resolve your issue(s) directly; this, again, will only slow the resolution process.AERC Recycling Solutions reserves the right to refuse any unauthorized returns.Return shipment information (call tags, pickups, etc.) must be initiated by us and we will cover those return shipping costs. We will NOT cover shipping costs that you incur by shipping an item yourself to us.Refunds will only be processed when we have received the returned item.Unless the product we sent you is defective (as determined by AERC Recycling Solutions), or the return is a direct result of an AERC Recycling Solutions error, AERC may charge a 15% restocking fee of the purchase price paid for returned items.responseWe value your business and want your experience with AERC Recycling Solutions to be the best possible. We will do everything we can to earn positive response and a 5-Star rating from you. If you are not satisfied with your purchase please contact us directly, prior to leaving any response, so we can resolve any issues that arise.
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