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Item Condition:Pre-Owned ~ Pulled From Working Environment
Condition Grade (Physical Condition): A
We offer career assessment opportunities and internships to individuals with autism and all development disabilities. Participants in our program learn job discovery, teamwork, crew work and skill building. Supported employment is a system of support for people with disabilities in regard to ongoing employment with a variety of work assignments. Our participants work on dismantling electronics and sorting materials for further processing.
We provide workforce development and job readiness opportunities through our strategic partnerships with many organizations.
Please note all Windows based computers/laptops have a new Microsoft license included with them, you will be the first owner of the software on the item. We are a Microsoft Authorized refurbisher. The software has never been used before.
Please check sale details for items Condition grade
A Grade:Good Condition. Item has passed testing for key and essential functions. A Grade items will have only minor surface blemishes that can be seen but not felt. These blemishes will be less than 3” long. Screens will not have any visible marks or blemishes. Computers / Laptops Will still have some dust inside of them
P Grade:Power On Tested. Item has been powered on only; No further testing has been done. Items may show wear and tear as listed in Grades A, B and C above. These items do not carry any warranty of any kind. RenTek will not list items that it deems may be not functioning, All items Graded condition P are believed to be in good working order.
B Grade:Blemished. Item has passed testing for key and essential functions. B Grade items will have minor wear and will have more obvious blemishes than our A Grade products. You may find dents of ½” diameter or less, small areas of discoloration from removed tags and stickers, and scratches that are no more than 3” long but may have removed a bit of paint and might be able to be felt with your finger. Any keys, track pads, and mouse buttons may have some wear and shine. Screens may have minor surface blemishes that can be seen when the display is off (For example, screens could have small scuffs, other minor marks less than ¼” long, and keyboard rubs on laptop screens). B Grade units are offered at a higher discount than A Grade items.
B Grade:Blemished. Item has passed testing for key and essential functions. B Grade items will have minor wear and will have more obvious blemishes than our A Grade products. You may find dents of ½” diameter or less, small areas of discoloration from removed tags and stickers, and scratches that are no more than 3” long but may have removed a bit of paint and might be able to be felt with your finger.
All Computers and laptops contain a "warranty void" sticker on the case. Removing the “Warranty VOID if removed” sticker from the computer/ laptop automatically voids the warranty. Opening the case on a computer or Laptop automatically voids the warranty and the item cannot be returned under any circumstances.
We offer a 30-day warranty on all hardware issues for our desktop computers (Laptops, AIO units, Monitors and all other items sold have a 30-day warranty) beginning on the date of purchase. This limited warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, improper installation, operation or maintenance, improper connections with peripherals and problems caused by use of parts and components not supplied by RenTek, or other causes not arising out of defects in materials or workmanship.
Laptop batteries are tested for 15 minutes, they will more than likely hold a longer charge however we only warranty them to last 15 minutes.
It is our goal to provide you the best experience possible with our store and our products. If you experience any difficulties, please contact our customer service department. If your problem cannot be resolved by our service department, we will arrange to receive your item back from you for repair or replacement. All returns require a RMA (Return Merchandise Authorization) number, which can be obtained by contacting us.
Swapping internal components in computer systems will void the warranty.
Removing the “warranty VOID if removed” sticker from the computer automatically voids the warranty.
Returns:Returns not accepted
Payment:We require immediatepayment on all sales, offers and listings. Any orders not paid forimmediatelywill unfortunately be canceled.
Customer Service / Shipping:
Tuesday - Friday: 10:00 am - 6:00 pm EST
Closed: Saturday, Sunday, Monday
Your item will ship within 2 Business days after receiving cleared payment.
Please note Monday’s and Holiday’s will affect the 2-day policy
- Monday purchase – ships Tuesday or Wednesday
- Tuesday purchase – ships Wednesday or Thursday
- Wednesday – purchase – ships Thursday or Friday
- Thursday purchase – ships Friday or Tuesday
- Fridays purchase – ships Tuesday or Wednesday
- Saturday purchase –Tuesday or Wednesday
- Sunday purchase – Tuesday or Wednesday
Tracking information is uploaded to as soon as the item ships.