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Secure Erase, LLC
Based in Boise, Idaho
Open9am-4pm MSTM-F
CONTACT US
Description
Payment
PayPal and credit cards are the accepted forms of payment unless it is a local pickup where we accept cash or check.
Shipping
International shipping - We do not ship internationally.
Hawaii, Alaska, and Puerto Rico will have a surcharge depending on shipping service (usually UPS). If it is a larger item, PLEASE EMAIL before buying to find the cost of shipping.
We utilize UPS and USPS (with our discretion on service) through PayPal to ship all our items. A tracking number will be provided to you by email by PayPal directly after we print the label. Shipping insurance is provided automatically up to $50. If you would like more insurance than that, email us!
Our current shipping/handling time is 1 business day Monday through Friday.
If you would like us to bill your direct UPS account, message us directly.
If you prefer FedEx and would like us to bill your account, we can do that also! Just message us with your info and you can email us the label.
Please do not contact us with UPS and USPS shipping issues. If there is a problem with time of day shipment, please call UPS or USPS to redirect the package.
If an sale lists the service as UPS and you have a PO box, please only buy if you provide us with a physical address for UPS or will accept extra handling costs for USPS.
Combined Shipping - We gladly combine shipping on items that will fit together to save on your shipping price. Email us after buying the product and we will work out a shipping cost.
NOTE:This does NOT include large items such as towers and projectors. They hold their own shipping price.
Please email if you have an issue or question about multiple items before winning the sale!
Returns
NOTE: Items are described to the best of our ability. Items are NOT new unless noted in the description and/or title. If we advertise the item in working condition, we will issue a refund for a defective product or replace it if we have another in inventory. If the item is listed AS IS, it may not be tested and is not covered as a return through s policy.
Items must be returned within 14 days of receipt and returned in the condition they are received in. They MUST be returned in the condition they are received in.
We do NOT accept returns for misreading of sales or simply not \"wanting\" the product anymore. We do not accept returns for a technological items. Please have professionals help you with these items.
We only accept returns for DEFECTS!
